Pricing, Services and FAQ's
How much do counselling sessions cost?
$95 for a 55 minute session.
*Please note that I require intake paperwork to be signed (electronically) before our first session. If the paperwork is not completed, I will understand that the session has not been confirmed. If you didn’t get a chance to fill out the paperwork- please feel free to re-book your initial session after the paperwork has been filled out. : )
If you have any questions or concerns about this, please let me know.
Do you offer online or telephone sessions?
How do online or telephone sessions work?
Online or telephone counselling sessions have become a popular option for many people. This option can be a helpful alternative to traditional in-person sessions for many reasons including the comfort of being in your own space, flexibility in terms of scheduling and travel, privacy and convenience.
These sessions can be conducted via a secure Zoom Meeting or over the phone.
How do I pay?
I will send an invoice at the end of each month. Most clients choose to pay by their credit card through their secure Simple Practice portal. Access to your individual, secure portal will be provided to you after we confirm your first counselling session. You are also welcome to pay by e-transfer.
Do you take insurance?
I am unable to directly bill insurance providers, however I am happy to provide you with documentation to submit to your insurance company. Some insurance providers cover sessions by a Registered Professional Counsellor, some do not, please check with your insurance provider about your specific coverage.
Cancellation/Missed Appointment Policy:
I request 24 hours notice for cancellations, but I do understand that sometimes life happens and you might need to cancel with shorter notice. You can cancel your sessions via the online calendar. If you need to cancel with less than 24 hours notice, please contact me to let me know that you won’t be able to make it.
What are the confidentiality standards you are required to meet?
Everything you tell me will be kept strictly confidential, unless there is a concern of imminent harm towards yourself or another person, or unless I have your direct, written authorization and consent (in cases of referrals, speaking to another care provider or consulting with other professionals in order to provide you the best treatment).
Also, please note that if I happen to see you outside of our sessions, I will not acknowledge you unless you acknowledge me- this is to protect your privacy- not because I am ignoring you!
What are your business hours?
I currently see clients in my office Wednesday through Saturday. If you are in distress or if this is an emergency, please call 911 or the Vancouver Island Crisis Line: 1-888-494-3888
Where is your office located?
My office is located the Coastal Offices at 328 Wale Rd, in Colwood. There is parking at the back of the building. Take a seat in the waiting room when you arrive, and I will come to greet you.
How do I book an appointment?
If you’re a first time client please feel free to contact me to set up a call or to set up a time to meet at my office, or easily book an appointment online. Online booking is the fastest way to secure an appointment.
After booking your initial appointment, please fill out the basic intake paperwork before our first meeting. This paperwork will be provided through your secure client portal, which will be sent to you after booking. You will also receive an automated appointment reminder 24 hours before your appointment.
After the first session please book your future sessions through your secure online portal. Please notice that you may book weeks in advice by scrolling ahead (just click the arrow to the right of the weekly dates).
Do you provide receipts?
I have a paperless system and do not provide paper receipts, however I will happily email you monthly invoices and receipts. You can also access your receipts through your secure, private client portal.